Live Chat & Help
Instant help with live orders, crate swaps, or missing items in real- time.
Contact Us & Get Help | Open daily from 7am - 8pm
We're Here for You & Your Kitchen
Got a question about an order, our farm sourcing, or delivery timing? Reach out through whichever channel suits you best.
Floor Dispatch
Talk to our Brooklyn depot floor managers directly while orders are packing.
(+365) 880—3763
Daily 7:00 AM – 3:00 PM EST
Email Care Team
For wholesale accounts, grower partnerships, or pantry invoice inquiries.
Sherwoodafricanmarket@gmail.com
Under 2h guaranteed
Driver & SMS
Need doorstep drop instructions, gate codes, or live cooler drop photos?
See your driver details
# 44021
Direct Message
Send a note to our kitchen desk
Fill in the details below. We read every line and route your note directly to the right crew member.
Flagship Depot Hub
Walk-ins & Pickup7335 Savoy Crescent
Sherwood Park, Alberta
Open Every Day
Mon – Sun, 8 AM – 7 PM
Shop pickup: 9:00 AM – 10:00 PM EST
Curbside Pickup Instructions
Pull into Bay 2 along Bell St. Ring buzzer #2 or text your license plate to #44021 for tap and hunt loading.
Direct Grower Trace
Every piece of produce has a history and grower ID. Scan the QR code at our farm market or track through arrivals in seconds.
Help and Guides
Frequently Addressed Inquiries
Simple answers to issues you might have with your order, arrivals or our farm delivery.